FAQ

  • Who should buy HtruO?
  • Why should I buy HtruO?
  • Do I need a drain or electricity for HtruO?
  • I am on a private well. Is HtruO good for me?
  • Can I take my HtruO water with me?
  • What does HtruO filter from my water?
  • What do you mean dirt? Where does the dirt come from?
  • Why should I care about removing chlorine and chlorination by-products?
  • Does HtruO remove fluoride?
  • Does HtruO soften my water?
  • Can I install HtruO on my own?
  • How much should it cost to install my HtruO?
  • What is a Standard Install?
  • Who decides what is Standard and Non-Standard?
  • If I take advantage of the ServiceMagic.com relationship, who pays for any extra charges for Non-Standard Installs?
  • What if I cannot install HtruO?
  • How often should I change my filters?
  • Where do I get replacement cartridges?
  • Which cartridge goes where?
  • I have changed my filters and now I cannot get one to stop leaking. What went wrong?